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Type of bind: Hardcover
Dewey Decimal Number: 153.83
EAN num: 9780399152337
ISBN number: 0399152334
Label: Putnam Publishing Group
Manufacturer: Putnam Publishing Group
Quantity: 1
Page Count: 128
Printing Date: September 09, 2004
Publishing house: Putnam Publishing Group
Release Date: September 09, 2004
Sale Popularity Level: 1311
Studio: Putnam Publishing Group
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Editor's Notes and Comments:
Product Description:
Who Moved My Cheese? showed readers how to adapt to change.
Fish! helped raise flagging morale.
Execution guided readers to overcome the inability to get things done.
QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.
The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
The solution involves an entirely new approach. We can no longer ask, 'Who dropped the ball?' 'Why can't they do their work properly?' or 'Why do we have to go through all these changes?' Instead, every individual has to ask the question behind the question: 'How can I improve this situation?' 'What can I contribute?' or 'How can I make a difference?'
Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.
Amazon.com Review:
QBQ! by John G. Miller is a motivational primer aimed at purging the 'blame, complaining, and procrastination' from the workplace. Miller believes that one of the hallmarks of today's business culture is a lack of personal accountability; he prescribes the cure in this series of short stories and personal observations drawn from his years of experience running his organizational development firm. His main point is that positive change begins with individuals changing themselves: 'Instead of asking, 'When will others walk their talk?' let's walk our talk first.' The result is choppy (39 chapters in 115 pages), and at times Miller's advice boils down to truism and cliché. Nevertheless, managers whose workplaces demand remedial, straightforward advice should find a useful tool here. --Harry C. Edwards
User popularity level:
Rated by buyers 
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Great book and it helps you learn how to be a great person and excell in all aspects of life.
Rated by buyers -
One of the test readers of my book and audio book, Managing Thought: How Do Your Thoughts Rule Your World?, showed me this book after reading my chapter: Shaping Thought-Asking Powerful Questions. I absolutely love this book. It's all about taking responsibility for the quality and quantity of our lives and circumstances and offers great suggestions on how to ask questions that lead us in a direction that truly serves our purpose. QBQ: The Question Behind the Question is a quick, enjoyable read and a powerful guide and reference tool for choosing powerful thoughts.
Rated by buyers -
I read this book for the very first time a little over a year ago. At the time, I tried to soak in the message, but since I thought it didn't really apply to me, I think it went in one ear and out the other, so to speak.
Fast forward to today. This book is required reading for my work, and I read it a little more closely this time around. As it turns out, this little book is jam-packed with morsels of good advice. It's all about using a JFK-esque philosophy: ask not what your company can do you for you but what you can do for your company. You can insert almost any words you'd like to replace "company": team, client, etc. The whole point of the book is encouraging people to take a moment to think before placing blame. Instead, look in the mirror very first and see if YOU can resolve the issue instead of passing the buck as we are so wont to do in this society.
Rated by buyers -
This book was required reading one night during my recent interim pastor training. It took me about 40 minutes to read it and I found the book to be inspirational and helpful in asking questions the 'right' questions in a world that is no longer linear and predictable. In a world where change is the only constant, this book was helpful to begin to re-frame the kind of questions to ask and how to approach situations so as not be reacting to change but to be part of the solution to problems that come up in a constantly changing world. I'd recommend this book to any professional who is seeking to understand how to be effective in a constantly changing environment.
Rated by buyers -
I found QBQ through Dave Ramsey's radio program. Dave is the Financial Peace guru and author of The Total Money Makeover. I am a big Ramsey fan and I figured if QBQ was mandatory reading for his staff then it should be for me and my team as well. QBQ is a quick read and when actually put into practice can have a dramatic impact on one's personal and professional life. Unfortunately, many people will miss its profound implications because of its simplicity. The fact is, if you're like me, you have very little time to learn new concepts much less put them into practice. If so, you're going to love QBQ. This is something that is simple enough to absorb quickly and practical enough to use every day! As a VP for a large organization I cannot think of a better culture to develop than one of Personal Accountability. It's the one concept that brings everything else to life. QBQ is the real deal when it comes to making Personal Accountability a core value in your life. I would also recommend Flipping the Switch by Miller which takes QBQ even further.
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